Auschwitz-Birkenau Memorial and Museum guided tour from Krakow
Activities

Auschwitz-Birkenau Memorial and Museum guided tour from Krakow

4.3/5

Excellent
83 reviews
from
£97.00
Language: English
Mobile voucher accepted
Duration: 7 hours 30 minutes
Why you’ll love this…
  • It’s an educational and poignant glimpse into the tragic acts of terror at Auschwitz-Birkenau
  • You’ll get a deeper insight into the individual stories of those imprisoned during the Holocaust
  • The museum includes original structures, like the barracks, gas chambers, a watch tower and railway
  • There’s time to quietly reflect on the scale and impact of the events here
  • You’ll be picked up and dropped off at your Krakow hotel and spend the day with an expert guide
What to expect

Visiting Auschwitz-Birkenau Memorial and Museum is a sobering experience that will help you understand the enormity of human tragedy that happened during the Holocaust. On this guided tour, you’ll be picked up from your hotel in Krakow and taken by minivan to Poland’s most significant UNESCO World Heritage Site for an insightful day of education, remembrance and reflection.

You’ll visit both parts of the former concentration camp, starting with Auschwitz I. It still has the original barracks, which now exhibit the personal belongings that tell the haunting stories of those who were held here during World War II. These powerful displays are designed to honour their memory and provide a deeper understanding of the immense suffering they endured.

Your guide will walk you through the history of the site, and the harsh conditions those imprisoned here faced. At Birkenau, you’ll see the grounds, including the barracks, gas chambers and watchtower, plus the railway tracks where so many arrived. The guided tour takes around three and a half hours, plus you’ll have some extra time at the end to take it all in and quietly reflect before heading back to Krakow.

Read more
What's included
  • check Hotel pick-up and drop-off in Karkow
  • check Transportation by air-conditioned car
  • check Professional and friendly guide
  • check Entrance to the museum
What's not included
  • x_not_included Food and drinks
Where
Meeting point:
This activity includes pick-up from your Krakow hotel, select your prefered pick-up time and location at the checkout and then contact the tour operator to confirm these details after booking. Their contact information will be provided on the voucher after booking.
What to remember

Accessibility:

  • Wheelchair users and people with walking difficulties

Know in advance:

  • In line with Auschwitz-Birkenau Museum rules, all participants must provide full names and contact details when booking
  • Entry may be denied if names don’t match ID
  • Tickets are non-refundable, so please book carefully
  • Some Old Town hotels are in traffic-restricted zones; in such cases, pickup will be from the nearest accessible point
  • Pickup starts around your selected time but can occur between 02:00–13:30 depending on museum availability
  • Final pickup time is confirmed 12h in advance
  • Time changes don’t allow for cancellation/refund
  • In the absence of a guide, the tour will be organized by purchasing tickets at the ticket office for a guided tour

Remember to bring:

  • A photo ID, an ID card, a driving licence or a passport
  • Appropriate clothes for the weather
Read more
Provider
Gr8way
Booking fee
Good news! No extra fees are applied to this booking.
Cancellation policy
Unfortunately, we can't offer you a refund nor can we change or cancel your booking for this particular product, due to our partner's policy.

What people say about this experience

Excellent

4.3 /5

Based on 83 reviews from verified customers


Review categories

Service

3.7/5

Value for money

4.2/5

Safety

3.7/5

Staff

3.7/5


57%
27%
13%
1%
2%

Sort by:

  • B

    Beware

    Verified booking

    2.2

    3 October 2025

    Travelled with a group of friends


    Pick up time and location was changed the night before from 0810 to 0410! We walked the streets at 330am to get to our pick up. We picked up other people and was told by our driver that we would be driven to Auschwitz and would have to wait until the gates opened at 620. We arrived at 0515am! We finally started our tour at 0830! The ticket you receive from Tui is not actually a ticket to Auschwitz, the driver purchases this on the day with no guarantee and a considerably lower price than u pay!

  • M

    Michael

    Verified booking

    5

    5 September 2025

    Travelled with family


    The overall experience from start to finish was incredible Iwas not keen on the early start but once you arrived you could see the reasoning behind it

  • J

    Jan

    Verified booking

    3.4

    1 September 2025

    Travelled with a group of friends


    The tour was very well done and our guide was excellent. We got a full look at both camps and our guide was very passionate in teaching us about the history and life of the sites. The lunches on offer were quite good and well needed if you hadn't packed your own lunch. We had a small struggle at the start of day during the pick up since there were multiple busses and no descriptor to identify our bus.

  • V

    Vicky

    Verified booking

    5

    1 August 2025

    Travelled with family


    Such a valuable experience. Well worth the money as it all goes back into maintaining this historic camp for everyone to visit a huge part of history. The tour guide was amazing, knowledgeable and friendly. The pick up was just around the corner from the hotel and the driver was friendly and helpful.

  • D

    Do not book tours with Tui

    Verified booking

    1

    4 July 2025

    Travelled with family


    The driver didn’t pick us up from the hotel which meant there was a 20 minute walk to try and find the place. They also decided that they weren’t gonna do the 10:10 and did gone 12 o’clock pick up which meant that our plans had to change! They couldn’t do the time we had agreed as per the booking. And then they cut the tour short and they didn’t do the second visit for long because they said they had another booking to go too. Totally unacceptable to cut our toe short because they was late

  • E

    Emma

    Verified booking

    5

    28 May 2025

    Travelled with family


    There was no hotel pick up despite this being included in our booking and our pick up time was 5.35am, we had booked for 10.10am. When we queried this we were just sent a copy of terms and conditions that we had not received previously stating that any changes could be made to the booking. More than half of the people booked on our coach never turned up, probably due to the early start. Everyone we spoke to had the same issue. Driver and guide were excellent, but felt misled with booking

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