“The trip was amazing but the organisation at Sharm Airport was awful, we were just left and no one told us where we needed to be. I think there should be some snacks on the coach (either included or to purchase) as the gap between the start of the trip and lunch is huge. Overall the trip was very well organised and we were able to see many of the sights with an amazing tour guide. Clearer safety measures should be explained before arriving at the pyramids as tourists are high risk.”

“This was a private tour. The guide was good. Then took us to a perfume shop. The doors closed abd made to feel obligated to buy to leave. Most distressing. The similar with papyrus shop. Then amazing left in car with driver and taken to airport. We stayed in car until met by a representative. So would not recommend paying the extra.”

“2nd visit & 1st with Daughter. Positive - guide & driver excellent. Issues 1. Even though calling TUI Exp 3 X no conf by email. 2. Assured on a call water bottles will be supplied - nope had to buy own so very poor for a 20 hr day in 36 degree heat! 3. Booked & confirmed two weeks before holiday - evening before flying told no space & had to pick another day which messed other excursions. 4. Most of the artifacts from the museum have been moved to the new museum so not as good as 1st viisit”

“A shame that on a tour to see the pyramids and museum time had to be devoted to taking customers to shops (perfume and papyrus) to try and earn the reps commission. An hour wasted which could have been better spent at the museum or pyramids or could have just flown back an hour earlier. Pick up was 25 minutes late, outbound flight was delayed by an hour and return flight the same.”