The bus was 20 minutes late arriving, which wasn’t fun as we were standing outside in 80+ degrees waiting. I did contact the company while I was standing in line and they were extremely helpful and offered me compensation for the inconvenience. However when the bus did arrive it wasn’t the ‘luxury air conditioned’ transport advertised, it was a regular Greyhound bus. I ended up at the back as it was full and it was hotter than Hades and smelled of diesel, which made for a very unpleasant journey. Once we arrived in Niagara the tour was good. The guide was informative, and although I’ve visited the area many times, because of his commentary I learned new information. I would recommend the tour and would have enjoyed it much more had I been sitting elsewhere in the bus where it was hopefully cooler and I wasn’t being choked by diesel fumes.

When booking, it would have been helpful to know we booked on a national holiday and traffic would be expected to impact our trip. Varol was great at communicating updates to our day. Kevin our driver was awesome! Pleasant to the end of what was a long driving day for him. Overall, we felt a bit rushed due to the traffic.

Nice Show Day - Night

It was a great show. The waterfalls were known day, night (illuminated, light games) and we had the opportunity to see the fireworks show. The food in the buffet was good and the boat ride superb. The wine tasting time really seems unnecessary. It would be better to withdraw this activity to have more time at the falls and Cliffton Hill.