Stansted Airport

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What people are saying about Stansted Airport

Overall rating

4.1 / 5

based on 732 reviews

The driver was not waiting when I came from the plane, but he did phone to say that he was on the way, He did not hold a sign with my name, which I had expected. The meeting point in T5 at Heathrow was not well-indicated on the confirmation that I received when I booked. It would have been helpful to say that it was "outside international arrivals near Costa Coffee."

I made a mistake in booking the arrival date as May 25 and arrived a day early. However a guy at Heathrow Terminal 2 from your establishment was so helpful and referred me to a call centre agent. An arrangement was made for a taxi driver and brought me to my hotel in Greenwich in no time at a reasonable price. I really appreciate your service.

Polite, friendly driver, nice clean vehicle, just a little late.

All good with the transfer except the driver was late, which after 36 hours’ travel was a little annoying. Apparently he was held up in traffic, which happens, but communicate with us, so we’re not left dangling. Other than that though, driver was a lovely guy, transport was clean and driving was excellent.

A truly brilliant service. On time, great car, super driver

I was a little nervous as I had never used this service before. The driver picked me up dead on time and took me to London Heathrow on a super quick route - I was really deadly impressed. Have told all my friends about this great service !

Very good experience, the problem i had was resolved swiftly

It was a very good experience. Despite the fact that the driver was not waiting for me at the arrivals hall as expected, the problem was resolved swiftly after i called. Mistakes can happen. It is important how they are handled.