I almost gave this a 2/5 (Poor) but upgraded to Good. Note that the ruins are FANTASTIC and the meals good as well. However, we were told roughly 12 hrs before our journey that we would be without an English guide. We chose to push forward with a Spanish guide and use Google translate to ask questions. NO GUIDE showed up plus we totally missed the jungle experience due to a rather confused driver. Upon return to Merida, I submitted a partial refund request through the web site, providing details of our “Most Excellent Adventure” and after about a week (they kept me updated) we received roughly 60% back! Truly amazing. Enough of this - the ruins are worth the time and effort. The murals at Bonampak are UNFORGETTABLE. The trip on the river to Yaxchilan is AMAZING! If we had the time I would rebook this tour (with English Guide!) in a heartbeat with this same company as we booked a tour the previous day and it went like clockwork. Extremely well done.

Fabulous trip, long day though - pick up at 5.30am and back at hotel at 8.30 pm - the breakfast and lunch are excellent, the transport a little cramped and short of leg room but excellent driver, the boat trip on the Uscaminta and ruins at Yaxchilan aRe just stunning and the visit to Bonampak was superb. The mini bus played DVD on the way back which helped pass the journey time and had a brilliant day with an excellent guide Elias, who spoke good English and was extremely knowledgeable.

The tour driver was prompt, hard working; kept us on schedule and kept us informed about the next activity. We really enjoyed the mix of activities, including interacting with the indigenous people. Carlos, our English-speaking guide, is amazing. He knows so much about the Mayan culture and yet is able to explain it in ways that are understandable and interesting. He is great about providing the context for what you are seeing. He also provides a perspective of the region and helped us gain an appreciation for the indigenous cultures. We highly, highly recommend this tour and Carlos.