The Plazzo Vecchio is a beautiful building, well worth seeing, but be careful of which tour you select. The Museum Tour is different than the Tower Tour. If you want to see the inside of the building and a few artworks, select the Building Tour. If you want to get on the battlements and climb the tower take the Tower Tour. We waited through a long line for the Tower tour only to find we had Museum tickets and we could have walked right in to the Museum. The entrances are at the same point at the top of the stairs and there is no person or signage to explain this. The artworks in the Museum are not really worth seeing, especially compared to the Uffizi, but the Building itself is beautiful, especially nice is the Council Room. The Audio Guide we rented was worthless. The touch screen doesn’t work well, hard to use and confusing to operate. Plan on 1 hour for each for the Museum and Tower Tours. If you actually listen to the audio guide plan on 3 hours for the Museum Tour.

We visited Palazzo Vechio. Our tour guide called Alla made our experience very interesting. Very friendly and knowlegable young lady. She is very professional and she has also good sence of humor. You will learn a lot of new interesting facts about the life of the Medichi family, the architecture of that palace and other buildings, about the Florentine Republic, sculptors, artists, politics and the competitions between the nobel families etc. You can never get bored with such a good guide. Her English is very good and she doesn't overload you with too much information. We also asked some questions and she wss happy to answer them.

The purchase on line is very easy de then you avoid the fraud and queuing. The staff was nice and friendly and the guide ok. The strange things is that we could not easily indetify the place you are listening on the guide as the letters you get into the tabled is not miroered by a letter in the room you are visiting. When I complained about this situation the staff explained to me this is quite a « special »muséum joking.

Maybe overpriced for what is offered (but this is Italy) but had a good time. Basically is an evening out to have a drink and snacks with other people and then a short tour at the end. Tour guide was super friendly and had a good time. Told some good stories and was patient with people snapping photos and having fun but the walk itself was rather short.

We learned a lot with Alla who was also very kind. She did not count her time and answered to all questions. We Highly recommend this tour with Alla. Notre guide Alla était excellente elle ne comptait pas son temps et a pu répondre à toutes nos questions. Nous avons appris énormément. Merci beaucoup Alla.