One World Observatory
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What people are saying about One World Observatory

Overall rating

4.6 / 5

based on 6,298 reviews

I would had given this 5 stars except for the fact that I thought the observatory was a total ripoff. It was the most expensive elevator ride I have ever taken. I was insulted by the fact that you were herded into an area and asked if you wanted to pay for an I pad to see what you were looking at. I was also not pleased with the man who “showed us the way “ to the meeting place, waited outside the deli and then tried ( successfully) to sell us the books. But that was my own fault . I was very happy our guide who gave an excellent tour.

Our tour guide, Michael Cohen, was on time and ready to go for the 9:30 start at St. Paul’s Chapel on Broadway. He thoroughly explained what to do in the 9/11 Museum and in the One World Trade Center Observatory. Mike also was knowledgeable about each stop along the tour. The tour was both emotional and interesting. It is a part of history that will not be forgotten and we were fortunate to have a tour guide like Mike to provide in depth details about each stop including some stories that you wouldn’t find through Google.

The experience and information was well worth the price. The stories our guide shared were very interesting and the museum was awesome. We stayed there over 3 hours. Unfortunately, it was very overcast when we went up to the top of the One World Observatory, so we couldn't see much. They will issue you a ticket for another day, but we couldn't take advantage of that.

Amazing experience. From the moment you enter this massive building, you are swept up in the enormity of it all. The lift takes 47 seconds and the lift walls display video footage of the ascent. Views are unbelievable. So much to see. We arrived just before sunset and stayed for cocktails in the bar after dark. An absolutely brilliant attraction.

Students were too loud; nice but showed little respect for speakers at one station. Therefore guides/leaders should be in more control of groups. The sceneries were awesome.