Entry ticket

NYC: 9/11 Memorial & Museum Timed-Entry Ticket

NYC: 9/11 Memorial & Museum Timed-Entry Ticket

From $28 per person

Reflect on the events of September 11, 2001 when visiting the poignant 9/11 Memorial & Museum. Listen to personal stories of remembrance & resilience following the terrorist attacks.

About this ticket

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Mobile ticketing
Use your phone or print your voucher
Valid 1 day
Check availability to see starting times.
Skip the ticket line
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Audio guide included
Spanish, Chinese, English, French, German, Italian, Japanese, Portuguese

What customers loved

Experience

Highlights
  • Enjoy contactless entry with your timed ticket to the 9/11 Memorial Museum
  • See artifacts from the devastating attack on the World Trade Centers
  • Hear personal stories of resilience and honor the memory of those whose lives were lost
  • Pay your respects at the twin reflecting pools at the 9/11 Memorial
  • Admire the amazing Survivor Tree which survived the terrorist attack
Full description

Covid-19 Update

Due to health and safety regulations, this itinerary may change. See Know before you go for the latest updates.

Benefit from contactless entry to the National September 11 Memorial Museum with your pre-purchased timed-entry ticket. Enjoy complimentary access to the 9/11 Memorial, the Survival Tree, and the Memorial Glades The 9/11 Museum The museum displays over 10,000 monumental artifacts linked to the events of 9/11 and is made up of three permanent exhibition sections: • The Historical Exhibition has three parts: the Day of 9/11, Before 9/11 and After 9/11. It tells the story of what happened on 9/11, including the events at the World Trade Center and the Pentagon and the story of Flight 93.  • The Memorial Exhibition "In Memoriam", commemorates the lives of those who perished on September 11, 2001 and February 26, 1993 and provides visitors with the opportunity to learn about the men, women and children who died. • The Foundation Hall is a room of massive scale, which houses both the last column and the slurry wall.  The 9/11 Memorial (Free Entry) The “National September 11 Memorial” is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993.  The memorial’s twin reflecting pools are each nearly an acre in size and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood. The names of every person who died in the 2001 and 1993 attacks are inscribed into bronze panels edging the memorial pools.
Includes
  • 9/11 Memorial Museum timed-entry ticket
  • Access to the Museum's current exhibitions
  • Access to 9/11 Memorial, Survivor Tree, and Memorial Glades
  • 9/11 Memorial & Museum $2 service fee
  • Free Wi-Fi
  • Downloadable audio guide app
  • State of the art air purification system that regulates the air quality
    Not suitable for
    • Children under 10 years
    Covid-19 precautions

    You must book this activity online because the ticket office is closed

    Safety measures in place
    • All areas that customers touch are frequently cleaned
    • The number of visitors is limited to reduce crowds
    Traveler requirements
    • You must bring your own headphones
    • You are required to bring and wear a mask
    • You will receive a mandatory temperature check
    • All participants who are over 12 years old must present proof that they have received at least one dose of a FDA or WHO-approved Covid-19 vaccine. Proof of vaccination may include the NYC COVID Safe App, Excelsior Pass, CDC Vaccination Card (or photo), NYC Vaccination Record, or official immunization record from outside NYC or the US
    • In addition to proof of vaccination, all participants who are over 18 years old must present a government-issued photo ID (e.g. driver’s license, passport, etc)

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    Participants

    Date

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    Meeting point

    The Museum and Memorial are located at the World Trade Center site located at 180 Greenwich Street.

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    Important information

    What to bring

    • Headphones

    Not allowed

    • Unaccompanied minors

    Know before you go

    • Due to ongoing COVID-19 preventative measures, the Museum is a 1-way experience
    • Some spaces within the Museum are closed to visitors and not all exhibitions are currently available
    • Coat-check facilities, interactive exhibit components, audio guides, and guided tours are not available at this time
    • The onsite cafe is temporarily closed
    • Each elevator cab is limited to no more than 2 people or a single party
    • Photographs of 9/11 Memorial & Museum by Jin S Lee
    Customer reviews

    Overall rating

    4.7 /5

    based on 6029 reviews

    Review summary

    • Value for money
      4.5/5
    • Service
      4.7/5
    • Organization
      4.7/5

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    The museum experience was excellent and very moving. It is a very powerful experience seeing the faces of the lives lost and hearing the recordings of their last messages. I would not recommend bringing children under 4 simply because they can not understand the importance of quiet and reverence due this space.

    August 19, 2021

    There is a lot to see here! The exhibits at the beginning of the exhibit are a little faster to go through so don't be fooled into thinking you'll be completely through the museum in an hour or so based on the time it takes to get through the first part. The second half exhibits are much more densely presented and take longer if you even read part of the explanations.

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    July 3, 2021

    I got many questions answered to myself. Like why in the second building got killed twice more people then in the building that was attacked first. Why authorities didn’t let people go? Why people been asked to go back in place? During every fire alarm people asked to leave the building and not to use the elevator. The first building was on fire and in the second building people was asked to stay in place and wait. It was records of people phone calls confirming that. This is ridicules. All lives in the second building could be saved. At least many. Elevator worked and all stairs was opened for 20 min between two planes. A lots of detail that people can explore and understand materials provided.

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    October 27, 2020

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    Product ID: 109024