New York: Buffet Lunch or Dinner Cruise from New Jersey
- Duration options: 2 - 3 hours
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Of the many excursions we did over our four-day stay in New York, this was the best value. The ship ideal for the type of excursion we took (2 hours close to shore) - large enough to tackle the current and tides, but small enough to be able to take advantage of the variety of angles of views of the various landmarks. And it was in good condition with welcoming Christmas decorations. Staff were very friendly and approachable, and accommodated every request. The food was of a good standard with a wide range of options - not Celebrity Cruise standard but good enough to feel you were getting good value for money. The route around the harbour took great advantage for photos of the Statue of Liberty and of the Manhattan skyline, and the seating arrangement allowed for free movement around the ship to snap the best shots. The disco was fun for those who participated and the music was listenable for all generations.
The view of New York from the river was beyond belief. The service was friendly but it appeared that the bateau was understaffed. The Dutch gentleman to whom our table was assigned was truly first class. He was welcoming, knowledgeable, and truly cared about whether or not we were truly pleased with the quality of the experience provided. Unfortunately, the food was the worst we had during both of our recent stays in Manhattan. Every dish was mediocre at best. The cod was terribly overcooked, and had obviously been placed under a heat lamp or in a hot box for a lengthy period of time. The other courses were simply boring and not worth the price paid for the dinner.
I was thrilled with the cruise and especially with the customer representative Eduardo from Gat Your Guide website. I needed my reservation to be added to one made by 4 friends who had made their reservations separately, not via the website. Eduardo reached out to Bateaux, relayed my request and sent me an email with the response of the Bateaux representative. When I arrived for the cruise the staff knew of my request and had me seated with my friends. I was very thankful that all went so smoothly. The staff on board were very friendly and the night was just perfect. This was excellent customer service!
My wife and I celebrated our first anniversary on this lunch cruise and we couldn’t have been happier. The staff was extremely welcoming, generous, and provided superb service, especially from the waiters. The food and drinks were prepared very well. The tour guide, or, “Janice the pianist” was very friendly and played nice music. I have already recommended several friends and family members to attend this event and my wife and I will surely be retiring in the future. Thank you for making our special day perfect!!
Incredible views from the water of downtown sky scrapers and going under Brooklyn bridge gave me wonderful pictures. Food was good and the boat and passengers had a real fun festive mood. A young man got down on one knee and proposed to his sweet heart, where upon everyone who noticed it cheered and clapped!! So sweet and romantic!