New York City

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What people are saying about New York City

Overall rating

4.7 / 5

based on 214 reviews

The view of New York from the river was beyond belief. The service was friendly but it appeared that the bateau was understaffed. The Dutch gentleman to whom our table was assigned was truly first class. He was welcoming, knowledgeable, and truly cared about whether or not we were truly pleased with the quality of the experience provided. Unfortunately, the food was the worst we had during both of our recent stays in Manhattan. Every dish was mediocre at best. The cod was terribly overcooked, and had obviously been placed under a heat lamp or in a hot box for a lengthy period of time. The other courses were simply boring and not worth the price paid for the dinner.

I was thrilled with the cruise and especially with the customer representative Eduardo from Gat Your Guide website. I needed my reservation to be added to one made by 4 friends who had made their reservations separately, not via the website. Eduardo reached out to Bateaux, relayed my request and sent me an email with the response of the Bateaux representative. When I arrived for the cruise the staff knew of my request and had me seated with my friends. I was very thankful that all went so smoothly. The staff on board were very friendly and the night was just perfect. This was excellent customer service!

Wonderful first experience 5 star service!!

My wife and I celebrated our first anniversary on this lunch cruise and we couldn’t have been happier. The staff was extremely welcoming, generous, and provided superb service, especially from the waiters. The food and drinks were prepared very well. The tour guide, or, “Janice the pianist” was very friendly and played nice music. I have already recommended several friends and family members to attend this event and my wife and I will surely be retiring in the future. Thank you for making our special day perfect!!

Our guide Amanda was just terrific - full of energy and life and knowledge of her neighborhood. We hit several jazz clubs and had plenty of time to enjoy drinks and food, never felt rushed. I also felt lucky to have a such great group for the tour! Make sure you wear appropriate attire and comfortable foot wear, there is some walking involved, and prepare yourself to learn a great deal about the history of Harlem, the history jazz and bebop, and the enormous contributions of African-Americans to the culture.

We loved the boat ride out to the Statue. The food was delicious and the piano player was terrific. We truly had non stop mimosas and that was great. I would HIGHLY recommend this activity for everyone coming to NYC!!