Guided tour

9/11 Memorial & World Trade Center: Tour with One World Observatory Ticket

9/11 Memorial & World Trade Center: Tour with One World Observatory Ticket

From $69 per person

Join a guided walking tour of the site in New York where the tragic events of 9/11 took place. See the 9/11 Memorial, and receive timed admission tickets for the One World Observatory.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Mobile ticketing
Use your phone or print your voucher
Duration options: 2 - 4 hours
Instant confirmation
Live tour guide
English, French, Spanish


  • 9/11 Memorial guided tour
  • Access to 9/11 Memorial
  • Access to One World Observatory
  • Live tour guide
    • Take a tour of the 9/11 Memorial with a New Yorker
    • Hear stories of tragedy and heroism
    • Gain a deeper understanding of what occurred that day
    • Visit the One World Observatory for views of the NYC skyline
    Full description
    Your tour of the 9/11 Memorial will be guided by a New Yorker who has a personal connection to that tragic day. Hear their personal stories and touching accounts of tragedy and heroism of many other everyday citizens. The tour begins at St. Paul's Chapel, which miraculously survived the falling buildings and debris from the 9/11 attacks despite it being only a block away. Hear about the heroic emergency responders at the Firefighter's 9/11 Memorial Wall, and see Engine and Ladder Company 10/10, the fire station at Ground Zero. Next, enter the 9/11 Memorial, where you can pay your respects to those who lost their lives. See the Reflecting Absence Memorial, the largest manmade waterfall. Learn how the names of the nearly 3,000 victims were placed around the waterfall next to their friends, family members, and colleagues.  Your guide will then give you your timed admission tickets for the One World Observatory, a panoramic observation deck that is a marvel of engineering and architecture. The program begins in the lobby of the One World Trade Center with "Voices", a film dedicated to the men and women of the World Trade Towers and the new One World Trade Center. You will then take the Sky Pod elevator and rise 1,250 feet above ground in 60 seconds. On the the main observation deck, experience immersive LED displays, interactive touch-screen videos, and dining options. But the true draw is the spectacular view of the Manhattan skyline.
    Not suitable for
    • Wheelchair users

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    Prepare for the activity

    Meeting point

    Meet your tour concierge outside St. Paul's Chapel at 209 Broadway (between Fulton & Vesey streets). They will be there 15 minutes before the tour starts and will be holding an orange flag.

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    Important information

    What to bring

    • Comfortable shoes
    • Weather-appropriate clothing

    Not allowed

    • Weapons or sharp objects
    • Alcohol and drugs

    Know before you go

    • Tours operate rain or shine.
    • All visitors to the the 9/11 Memorial and One World Observatory must pass through airport-style security, during high season the waiting time may be up to 20 minutes.
    • Your tickets for the One World Observatory are issued for a specific date and time and cannot be used at any other time. You will receive them from your guide during the tour. The guide will not accompany you inside.
    Customer reviews

    Overall rating

    4.8 / 5

    based on 733 reviews

    Review summary

    • Guide
    • Value for money
    • Service
    • Organization
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    Notre guide Helene était parfaite. Par chance et à cause du Covid19, nous étions seuls avec elle et ce fut un moment passionnant par ses connaissances et sa façon de narrer ces événements tragiques. Parfaitement bilingue puisque franco-américaine nous n’avons eu aucun problème de communication. Très sympathique et très pro. Je recommande vivement cette sortie.

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    March 13, 2020


    Tout à été parfait. Horaire et lieux de rdv parfaitement respectés. Guide d'origine française ultra compétente. Un grand merci à Heloise de nous avoir fait découvrir en plus le mémorial d'American Express dont nous ignorions l'existence. C'etait très émouvant. Et ensuite la vue sur New York depuis le 102 ème étage du One World Observatory est époustouflante. Toute les excursions que nous avons réservées par GetYourGuide se sont bien déroulées. Merci.

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    October 30, 2019


    un voyage au cœur de l'événement émouvant et instructif

    J'ai adore notre guide Benoît. New yorkais, il. Lis à fait revivre cette journée du point de vue des new yorkais. On a appris beaucoup de choses et il a réussi à apporter une pointe d'humour par son dynamisme ! Je recommande la visite, je recommande Benoit ! D'ailleurs on a prolongé la visite guidée et La tour par la visite du musée. À faire absolument !!

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    July 7, 2017

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    Product ID: 57882

    VA ID: 392977