9/11 Memorial
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9/11 Memorial: Tours & Tickets

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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

Twin Reflecting Pools

Twin Reflecting Pools

Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

Facing Crisis: America Under Attack

Facing Crisis: America Under Attack

This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

Survivor Tree

Survivor Tree

This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

Foundation Hall

Foundation Hall

This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

Ground Zero Museum

Ground Zero Museum

The museum allows you to interact with artifacts and voice clips from September 11th.

Our insider tips

When should I go?

The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

How should I behave?

Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

Can I bring children?

The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

Are there any special procedures before entering?

Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to know

  • When should I visit?
    Open daily, 9:00 AM-8:00 PM
    Holiday hours may vary
  • Is it expensive?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional information

    • Not recommended for children under 10.

    • It is important to stay respectful during your visit.

What people are saying about 9/11 Memorial

Overall rating
4.6 / 5
based on 8,974 reviews

The Statue of Liberty and Ellis Island were in my top 2 in NYC

The Statue of Liberty and Ellis Island were in my top 2 attractions in NYC (among Chicago Musical at Broadway). Otherwise I didn’t like my trip to NYC. It’s far too expensive what it offers. The people are very rude and egoistic. The city is very cold on an emotional level. The infrastructure is in a catastrophical state (subway, streets, etc.). There are homeless everywhere and the city is very loud and dirty. I am glad I could leave after 8 days of travel - because over long NYC would drive me completely nuts. I would not recommend a travel to NYC to friends. Nonetheless they would like to see a musical on Broadway or the Statue of Liberty . All the rest of NYC is exchangeable. You can find high buildings and a nice City Skyline in Shanghai, London, etc. as well. For this you do not need to go to New York. Furthermore the people in NYC are completely biased - they think their city is the greatest in the universe. Which it is NOT! Rome, Paris, etc. are far greater.

Statue of Liberty Cruise with Other Attractions Reviewed by

Worth it if you're committed to doing a lot of things!

We found the pass to be worth it when we added up the costs of what we did and what it would have cost to do them by paying separately. The pdf information the pass provided on the 100 included attractions was most helpful and maybe we could have gotten that from other sources but it worked out well for us to plan our itinerary from the list of things the pass would pay for. Not all of our activities that we did in NY were covered, but that still was OK. You need to calculate how much you think you're going to do on your trip to determine if it's good for you. We did not feel like we were running all over to do things to make it worth it, but we were busy most days all day long.

If you really want to skip the line...get the priority ticket!!

Beautiful views. Sat at the bar and had our two drinks. Bought the “skip the line” ticket which meant you don’t have to wait in line at the ticket office... but you still have to wait in a slow moving line to get to the elevators. The guy in front of me was asking about why he was waiting in line when he bought a “skip the line” ticket.. The employee explained he needed a “priority" ticket to get around the line. A great thing to do when in NYC!!

A fantastic tour of all the best sights with an amazing guide

A brilliant way to see New York if you only have a short time as you get to experience all the major sights with a fantastically friendly and knowledgable guide. The observatory entry is a must see you get the most incredible view of the whole island and beyond. Lynsey our guide was warm, funny and so helpful and gave us the confidence to explore further on our own in the days after her tour.

Alle Aktivitäten haben reibungslos funktioniert außer ...

die Fahrt zur Statut of Liberty. The tickets counter was not informed how handling the Sightseeing Flex pass. It toke us about one hour to get the right ticket and queuing/Organisation/Control was to long for this kind of sightseeing. All others Activities did work so well in comparison.

New York City: The Sightseeing FLEX Pass Reviewed by