Booked this trip as a surprise for my son and what a surprise he got as he fell asleep on the journey there as we are from sunderland! He woke up outside as I was speaking to the security on the gate and his eyes lit up! He was so excited to get inside and it did not disappoint. It was a brilliant tour and amazing to see inside such a fab stadium! Also on the way out he got a goalie strip so he came out a very happy boy so thank you to our hosts Michael and ive totally forgot the lady's name!

We took our autistic son, who started to struggle with the tour. The staff were amazing and took him and us on our own tour, so he was away from the crowds, and we’re so patient with him. They really went above and beyond to make it such a memorable experience for us all.

Initially was very easy to book and we received an email prior to the visit giving exact details about the tour including the meeting point. Staff were very helpful and friendly. Our tour guides (Ian F and Alan) were amazing. They were professional, fun, engaging and informative. Without them there was no tour! The website gives a detailed description of the tour but there are no words to describe the actual experience - and this is coming from someone who does not have an interest in football!!! It gave me more respect for the commitment and love that those connected to Manchester City have.