We went on the tour in Aug 2023 while on vacation in Madrid. I wanted a tour because there is so much to see at this museum, super famous paintings, and trying to maneuver on our own was not an option for us. We definitely hit a majority of the highlights during the museum tour. We met on time, our tour was in English, and our guide did a very good job of explaining each painting. He shared information to help us understand each one. I was very happy because it was long enough to see the highlights but not too long where your teen shuts down. (LOL) I had made a list of the key painting to see and we saw the few not covered in the tour on our own. The museum is amazing. It is on a beautiful street near a park with fountains, which are a must see. My only complaint was that there was a delay getting into the museum as something must have went wrong with the tickets. But I don’t think it was his fault and the delay did not impact our tour. A very nice gift shop too.

The time of the tour was changed and then it was a bit confusing at the departure point and it was delayed The guide tried very hard but was a bit hard to understand at times. I was a bit underwhelmed at what I saw compared to the Uffizi Gallery in Florence

Helena was fantastic. Fifteen minutes early, supremely knowledgeable and has a passion for the art. Ask her any question about some detail in a piece of art and she has at least three more minutes of information. I could tell when we turned right and had to leave a hallway of art alone to meet our two hour deadline she would have preferred to take us through each piece. A pleasure to learn from her.