London
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What people are saying about London

Overall rating

4.4 / 5

based on 3,837 reviews

I was glad we had booked the first slot as the Brentford Gate car park (with Blue Badge parking) filled up quickly. Due to extra security, getting into anywhere is more time consuming at the moment, but once we were into the gardens, we felt safe wandering around. There are toilets almost immediately, with a separate huge accessible one. I walk with two crutches so was glad to reach the cafe area to grab a drink and rest. Only 2 adults are currently allowed into the excellent children’s play area which is understandable, so our family group had to split up so my 2 year old great niece could have fun, which I was sad to miss. We did not go any further on this visit as the purpose of our visit was to see each other in a safe outdoors environment. It’s worth checking exactly what still remains open due to current Covid restrictions.

It was wonderful. Karen was an excellent guide, so nice and competent. Malcolm the driver was so sympathetic and funny. All the safe mesures were done. It was an amazing day. I recommend!!! Now I have to wait the second lockdown ends to get another tour.

Despite COVID and the showery weather we had a great time. There were plenty of indoor spaces for when it rained and the gardens in autumn are stunning! A word of advice, take a picnic and bottled water with you. Food and drink is pricey.

despite being a windy and cold day the visit was perfect and the queues to enter Temperate and Palm House very short and well organized. Pity the tree-top walk was shut.

I enjoyed the views and the plantations plus I feel that it had given me enough experience about nature.