Was unfortunately picked up 20 minutes later than agreed and driven to a collection point. There the guests were sorted into buses (was very professional) and off we went. The guide told a lot about the history of the city and took us to a great vantage point on the Mount of Olives. The tour of the city took 3 hours including lunch. That was quite expensive (shawarma for 15 euros). Had previously eaten cheaper in town. It was obviously difficult for the guide to keep people together. Many attractions were well attended and unfortunately we often had to wait for individual guests, which affected the tour quality. It wasn't the guide, it was the people - but a slightly smaller group would have helped. Actually, the tour was supposed to last 10 hours - but it was hardly 7.

The tour was very interesting and we got a very good overview. The guide was very competent and friendly, spoke German and English well. However, the previous organization was disastrous. We were informed by email that we would be picked up from the hotel between 7:20 and 7:50. However, at 8:00 a.m., no one was there. Nobody could be reached by phone. Not even by email. In fact, we were then picked up 2 hours later at 9.15. Apparently no one knew that the Jerusalem Gold Hitel is in Jerusalem. Maybe the organizers of GetYourGuide should do some further training. Would help at work.

Mount Olive part was great , so was the Western wall , but 10 minutes at the Holy Sepulchre absolutely not enough. This is one the most important churches in the history of Christianity and we were given 10 minutes by our guide to explore. Afterwards , we were spent two hours at the Holocaust museum. I know that Holocaust is very important for Jewish people , but the time spent at different places should be more balanced. This trip wasn’t . Don’t advertise the Holy Sepulchre if you stop in front of the Church for 10 minutes, it is misleading your potential customers , tourists.