Hanoi
Individual Transfers

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What people are saying about Hanoi

Overall rating

4.3 / 5

based on 555 reviews

Booked for tight schedule collecting from Hanoi train station after taking overnight train from SaPa , collecting luggage from previous Hanoi hotel and going straight to the airport for an internal flight. All confirmed on email , including the addition of the luggage collection , with contact numbers you never know will work until you need them. Arranged collection point turned out to be the wrong exit from Hanoi station and with our schedule so tight I rang Anna on one of those numbers . This was 5.30am ..and she answered immediately and sorted it within 1 minute !

Great experience. I booked around 22:30 for a transfer to the airport the following morning. A few minutes before the time I requested, I received a WhatsApp message letting me know the driver had arrived and the license plate number. I was staying at a private apartment instead of a hotel, but that was no problem. Thank you for the great service!

Used for our return trip to airport also. Organised the night before, confirmation received immediately. Lily contacted us straight away to confirm details and pick up time. Driver picked us up on time and in a nice car. Dropped off safely at airport with plenty of time to check in. Very good service.

Driver was already waiting outside for us. He was really a nice guy and helped us with our luggage. Everything was so good that we also booked our transfer back to the airport.

The friendly driver was waiting for us as we arrive in a very comfortable car. Her driving was great too. Communications with Lily were excellent too. Would highly recommend.