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What people are saying about Wellington Arch
We were a group of four, with 3-day tickets. We saw everything we wanted to see. The life commentary on the red tour was instructive and fun. The river cruise to Greenwich was included, again, the commentary was interesting. The traffic in London was bad due to roadworks, but the tour buses made a good job of it. However, we were not informed in time that one of the stops was not open, and so we had to walk back a while to get where we wanted to be. There had been a lengthy raft of instructions, as well as a change of bus, and so what was being said may have made sense to the staff, but we did not hear it. That was the only negative of the three day experience.
We really enjoyed the tour itself - there were adequate buses and the guides were informative and entertaining. The issue we had was that we didn't know in advance that it was the last round of the day, so when the bus ended its route, we, along with many others, were stranded far from where we needed to be. We were lucky that one amazing tour guide happened to be heading in our direction, so she brought us along with her to the subway (the tube), rode with us and showed us where to get off.
My husband and I had a fabulous time, well worth the money. We did the walking tour with Giles and he was the best! Fantastic fun and EXTREMELY knowledgeable. Then boarded the bus and Emma was our guide. Couldn’t recommend her enough. We really enjoyed her commentary - FIVE STARS PLUS
Even though our trip was somewhat interrupted by major protests on the streets Big Bus did there best trying to navigate the unexpected road closers. We have been on other tours they offer in other city’s and have always had good service.
We enjoyed using the Big Bus as an alternative means of travel to the tube and taxis; however, minimize the use of the Red Line, which was the most crowded by far even though the runs the most frequently.