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The Shard Wheelchair Accessible
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What people are saying about The Shard

Brilliant views, but security staff leave much to be desired.

The views from the Shard at night are incredible, and well worth seeing. My wife and I thoroughly enjoyed our visit. The majority of the staff were friendly and helpful. However the security staff nearly spoiled our visit by being rude, condescending and very unhelpful. I realise they have an important role, but that is no excuse to talk to people like they are common criminals. However apart from that the experience was good and I would recommend it to others.

exciting and amazing views, due to brilliant weather

Being dropped off quite a distance from the Shard we took a taxi, but it was worth the extra it cost us, we were not sure we could sort the underground out, and not sure which bus would get us there, but hey ho, it did not matter, all went according to plan and we really enjoyed the experience, the weather was obviously on our side, and the sun lit up the whole area, just awesome, we are sure to go back again.

Shard was great, wording of activity could be better

The view from the Shard was wonderful. Fairly busy, and lots of people ‘camping’ beside the windows as that’s the only way to ensure a good viewing sesh. Not sure why this packaging included the phrase ‘champagne optional’ - there’s no offer here, it’s just available to purchase at the bar with all the other beverages.

Fantastic experience offering 360° views.

Staff were very welcoming and helpful, didn't really feel the lift move, although experienced slight pressure in ears, walking out to the viewing area was a bit unnerving but very exciting, weather was good so could see for miles, it was fun trying to pick out famous landmarks. Great experience full stop.

Great experience, can strongly recommend

Superbe Organisation with allocated seats ( we were a party of 10), plenty of delicious food, and great tour along the sightseeing highlights of London in the comfort of a boat trip. Particularly good across different ages (our group from 5-85 years old).

London: Afternoon Tea Cruise on the River Thames Reviewed by Barbara, 12/30/2018