When we arrived we were told we had to walk another half mile down the boardwalk to the other loading location. We had already paid for three hours of parking, so had to walk over there in the 90 degree heat. If this info. had been shared in the confirmation email we could have parked where it was much more convenient. The narration in the first hour was very good...clear and a good volume. The narrator that took over for the second half was very soft spoken. So, combined with the loud talking of a group that got on for the second half and this soft spoken man, we could not hear the narration! This could be a very good tour if these two things are dealt with.

Up top in open air, it was difficult to grab a seat (people who bought a two hour tour ticket were still there). Also on top open level it was very difficult to hear what guide had to say, so we missed a lot of information. What was most vexing was that the wrong address for meet up was listed on printed ticket & website. Made for unnecessary confusion and wasted time in trying to comply with request to be at loading area 15 minutes before tour was to start. Persons in information booths told us it was the old address, and they motioned in general direction of where we were supposed to go.

The one-hour cruise was perfect for our 11, 9, 5 and 2 year old--just like my enough to get them comfortable. The sea lion viewing was the highlight. Kids and adults could walk around freely insid and out on observation decks. Clean, roomy restrooms.

Good tour. First tour guide hard to understand with PA system. 2nd one was fine. Crew setting for dinner cruise made the end of the cruise less relaxing. They were working all around us.

Jena was a blessing to be around. She was very professional and friendly. We didn't have to worry about anything. Thanks for the great brunch experience.