Ride was great, ticket booth lady was not very customer friendly. Would not take the electronic voucher where all other excursions did. We booked helicopter rides, boat tours, and this was the only place that didn’t take the electronic vouchers. The ticket booth lady then criticized how we purchased our ticket through the website. That’s always the main response when things don’t go right with an excursion, they always want to place blame on the booking agency. Heck, you guys are the main marketing hub that make things go.

What an incredible experience. People on sight to check in and to prep us for our experience were amazing. No fear and so much fun. My only disappointment was too early in season and no professional photography. So we have to come me back and do it again. Thanks for funtastic memories. My 82 year old friend who did it with us is ready to do it again.

It’s important to know the area is extremely packed with tourists Also, if you’re coming from Toronto getting back is a beast.....Phone service was a problem for us (US TMobile) and the cost getting to the Falls were $200+ and getting back back was near the same. However we split the cost 5 ways so renting a car would’ve been ideal.

We had a seamless experience from check in to return drive. We recommend to plan early to avoid waiting times. There is an option to “buy” a video and pictures of you experience after the ride, which you may not get informed upfront. So ask at the entrance if you want to learn more.

We took early morning zipline, even though it is a little late than our scheduled at 9am, but the zipline experience was awesome and so much fun for a family activity. We feel very secure and well cared during the ride.