Popular Tickets in Niagara Falls, Canada

Ride was great, ticket booth lady was not very customer friendly. Would not take the electronic voucher where all other excursions did. We booked helicopter rides, boat tours, and this was the only place that didn’t take the electronic vouchers. The ticket booth lady then criticized how we purchased our ticket through the website. That’s always the main response when things don’t go right with an excursion, they always want to place blame on the booking agency. Heck, you guys are the main marketing hub that make things go.

The trip on the bus was great from the start when we were picked up from hotel the driver and guide his name was J was brilliant good sense of humour and his knowledge about the falls and surrounding areas were brilliant we couldn’t have had a better guide fabulous, he stopped at many places gave us ample time to take pictures, the boat trip was fantastic as well get very wet but ponchos were fabulous it was worth it what more can I say lunch stop good also Fab job

Booked tickets on line and thankful that staff were around as we didn’t know what line-up to go in. However, some staff weren’t overly friendly. However, I understand that it was hot and humid that day and has been, but being such a tourist spot, I’d expect more smiles. The whole system, however, worked like a well-oiled machine! More impressive than last time! The Funicular was awesome!!! Best spot on Hornblower is anywhere you can hold onto a bar!

Family with three teenagers - one visiting from Japan (first time in Canada). Long line at the funicular to go down to the dock, so we used the elevator/path instead. Boat ride was as awesome, good care of tots and families with babies. The ponchos were very useful. We took the funicular up as there was no line there. Our guest from Japan was impressed. Overall, good fun for any age, a must do in Niagara Falls.

Our trip was elongated due to circumstances beyond anyone’s control. Our driver and guide, Jay, made all the difference in the world. He remained positive and upbeat throughout using humor to keep us calm. Jay is a true asset to your company and anyone who travels with him has hits the jackpot!