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Hermitage Museum Wheelchair Accessible
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VERY PLEASURABLE AND A LEARNING EXPERIENCE

OUR TOUR STARTED IN FRONT OF THE HERMITAGE ITSELF BY MEETING OUR APPOINTED TOUR GUIDE MS ALYONA - WE WERE SURPRISED TO LEARN THAT MY WIFE AND I WERE THE ONLY TWO WHO WOULD BE ACCOMPANYING HER - AFTER THE PRELIMINARY INTRODUCTIONS MS ALYONA TOOK US TO THE ENTRANCE OF THE HERMITAGE AND THUS STARTED THE ACTUAL TOUR - IMMEDIATELY WE WERE IN SHE BEGAN EXPLAINING IN VERY GOOD ENGLISH ALL THAT WE SAW - IN SO DOING DEMONSTRATING THE DEPT OF HER KNOWLEDGE OF ALL THAT THERE WAS TO SEE - WE ACCOMPANIED HER AND LISTENED TO HER VARIOUS EXPLANATIONS ON THE MOST IMPORTANT EXHIBITS OF ALL THE COLLECTIONS - THE NUMBER OF EXHIBITS IN THE HERMITAGE IS SO NUMEROUS THAT IT IS SIMPLY IMPOSSIBLE TO VIEW IN ONE VISIT - BUT MS ALYONA DID HER UTMOST TO GIVE US AS MUCH INFORMATION ABOUT ALL THAT WE SAW IN OUR PATH - BEING A CARAVAGGIO AFICIONADO, I ASKED HER IF THERE WAS AT LEAST ONE SUCH PAINTING AND WITHIN THE SPAN OF FIVE MINUTES WE WERE STANDING IN FRONT OF IT - IN SHORT SHE WAS SPLENDID AND WE WERE LUCKY.

So glad we got the guided tour of The Hermitage.

Our guide Tim was wonderful. He navigated the building with much grace and poise. He was courteous and assisted other people that were not even part of our tour. His commentary on the history, art and architecture was very informative. He told little jokes along the way. We all had an ear phone and audio box to hear everything very clearly. We skipped the line at the beginning and could not believe how many people were already waiting. For your first time going to the Hermitage make sure you pay the extra for this tour.

St. Petersburg: Skip-the-Line Hermitage Tour Reviewed by Anne, 05/06/2019

Excellent guide provided comprehensive and well-informed tour.

This was an excellent tour. Our guide was very knowledgeable and made sure the group saw key artworks and state rooms. We all had some problems with accessing the guide's commentary using our own phones with the earpieces provided, but once we abandoned these and simply relied on listening to the guide's voice, the issue was resolved. We were very impressed with the guide's knowledge of art history. We would recommend this tour.

Amazing museum made even more so by a great guide.

With such a vast collection it’s hard to imagine how it could be navigated in just 3 hours. But Katya shepherded us through expertly, focused on the most amazing highlights and shared stories to bring both paintings and artifacts alive.

St. Petersburg: Skip-the-Line Hermitage Tour Reviewed by Jane, 07/04/2019

Intelligent, extremely knowledgeable, personable guide

Toni was great, organizing us into the Hermitage with a minimum of fuss. He answered questions, steered us around the camera-knocking hordes and helped us notice details in the art. We were lucky to have him!

St. Petersburg: Skip-the-Line Hermitage Tour Reviewed by Anonymous, 10/04/2018