9/11 Museum
Enter your dates to find available activities
Get your ticket now

9/11 Museum: Tours & Tickets

See all tours & things to do in 9/11 Museum

Top sights in New York

See all 468 tickets & tours

What People Are Saying About 9/11 Museum

Knowledgeable tour guide and incredible scenery from high above

Our tour guide was interesting, knowledgeable and told stories of 9/11 that were truly moving. The view from the observatory was remarkable especially on a beautiful day like the one we had. We were very lucky as the next day, January 4 was when the "cyclone bomb" (so distatefully named) hit New York. Negative points: (1) The tablet that was rented for $15 was an absolute waste. Not only not very informative, but there was recorded street noise that accompanied every audio comment. Very bad! (2) Finding the starting point for the tour was not easy. We had to ask for directions several times.

Professional, educational and inspirational

This was a tour by accident really. We purchased our tickets online but somehow chose a tour that was different to the one we thought we were getting. Ceaser, our guide, walked us through not just the Ground Zero Memorial but a host of interesting stories and facts of early New York City history as we made our way from Battery Park to the memorial. Fun and informative it was terrific to get a feel for the whole lower financial district.

Absolutely wonderful but line to get in is ridiculous

It is misleading to say "skip the lines". I had no idea we would have to wait over and hour in 10 degree weather. I am 70 and it was extremely hard and then to walk several hours inside the museum really took a toll on me. I think you need to let people know the lines are very long (we got there at 2PM for a 3:05 entrance and got in line and didn't get in until 3:30PM).

The 9/11 Memorial is a must-see when in NYC.

The 9/11 Memorial and Museum is definitely a place to see when in NYC. The infinity pools, the memorials to all who perished, and the Survivor Tree are all amazing. For me personally, the museum was an extremely emotional experience bringing back the memories of the attacks on 9/11. Purchasing tickets ahead of time helped us plan our day and keep on schedule. However, the line for advance ticket holders was longer than the line to purchase tickets on-site. I'm really not sure whether it saved any time. Also, the online sites make it seem like tickets are required just to visit the Ground Zero site.

An extraordinary memorial and museum. An emotional visit.

It is hard to imagine how this tribute and memorial could have been done better. It was both informative and emotionally overwhelming. The thought that has gone into every detail has resulted in a place which is a testament to every person that died, every person that lost a loved one or friend and the human spirit that will not be subverted by fear or hate.

Things To Do Near 9/11 Museum