9/11 Memorial
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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

Twin Reflecting Pools

Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

Facing Crisis: America Under Attack

This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

Survivor Tree

This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

Foundation Hall

This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

Ground Zero Museum

The museum allows you to interact with artifacts and voice clips from September 11th.

Our insider tips

When should I go?

The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

How should I behave?

Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

Can I bring children?

The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

Are there any special procedures before entering?

Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to know

  • When should I visit?
    Open daily, 7:30AM to 9:00PM.
  • Is it expensive?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional information

    • Not recommended for children under 10.

    • It is important to stay respectful during your visit.

What people are saying about 9/11 Memorial

The museum was excellent and very moving.

Staff very friendly but signs needed to say you had to check in your rucksack. Some people seemed to get through which is a bit worrying. Also some people didn't realise when they could use their camera or not and also that you couldn't use a flash. These are just minor details as mostly the organisation was excellent.

Loved this, we didtn have any problems using our ticket.

A must see. Very emotional to get through all of it. We started at 1:30 and finished at 6:00. We could have gone for about 2 more hours so we could read everything. Make time to eat inside at the restaurant so you don't have to leave early and miss things.

9/11 Memorial & Museum Admission: Skip the Ticket Line Reviewed by Catherine, 06/05/2018

The Memorial and Museum were so touching.

Daniel was an excellent guide. His passion was palpable. He made the visit memorable and I will not forget the experience.

A very impressive memorial to an event that changed the world!

The memorial is very well done. So many impressions of an event that we all remember. A very good overview of what led to the event, the day itself and what happened afterwards. Great tribute to so many heroes.

Excellent guide. I thought we had a guide for all 3 parts .

Better to make it clear that the GUIDE is only for the part prior to entering the museum - with a specific entry time - plus an time for the observatory All was terrific .. lots of people - BUT - a Holiday Saturday expects crowds.

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