9/11 Memorial
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9/11 Memorial: Tours & Tickets

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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

Twin Reflecting Pools

Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

Facing Crisis: America Under Attack

This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

Survivor Tree

This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

Foundation Hall

This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

Ground Zero Museum

The museum allows you to interact with artifacts and voice clips from September 11th.

9/11 Memorial: Our Tips

When should I go?

The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

How should I behave?

Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

Can I bring children?

The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

Are there any special procedures before entering?

Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to Know

  • When to visit
    Open daily, 7:30AM to 9:00PM.
  • What is the price?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional tips
    • Not recommended for children under 10.
    • It is important to stay respectful during your visit.

What People Are Saying About 9/11 Memorial

You can still feel the pain of those who suffered in this tragedy. Fil

So happy we went and experienced the museum. Last time we saw it was not to long after the incident.

9/11 Memorial Museum Entrance Ticket Reviewed by Lillis, 06/19/2017

Great experience for a first-time New York visit

Hit the main spots we wanted to see, provided ample time to see the sights and take pictures. Could have used more time for lunch as we had to walk over 10 blocks. It was hot, a vehicle ride would have been better since we had a young child. We opted for a taxi ride back to the start point . Which was actually a treat . Otherwise we enjoyed the walk in the city. We had difficulty finding our meet-up place after lunch but called the number provided and was promptly directed to where to go.

The scale of the devastation is difficult to comprehend

A very moving and beautifully presented memorial to all who lost their lives so tragically. I was very upset when I was leaving the museum, but I think it's important to remind everybody to live their lives to the best, and remember happy times.

9/11 Memorial Museum Entrance Ticket Reviewed by Wendy, 06/19/2017

Nice but we thought we were signing up for the tours as well.

We felt it was misrepresented. We had to sign up for the tours after we got into the building...

9/11 Memorial Museum Entrance Ticket Reviewed by a GetYourGuide Customer, 06/13/2017

Good guide, would like to understand schedule better before selecting

Started at 8:30 with ferry to Liberty then Ellis Island. Was a little rushed there by the guide. Afternoon started at 3 with a walk around of 9/11 memorials for 2 hours ending at Memorial Museum at 5:00. Too tired by then to enjoy it

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