9/11 Memorial
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9/11 Memorial: Tours & Tickets

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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

Twin Reflecting Pools

Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

Facing Crisis: America Under Attack

This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

Survivor Tree

This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

Foundation Hall

This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

Ground Zero Museum

The museum allows you to interact with artifacts and voice clips from September 11th.

9/11 Memorial: Our Tips

When should I go?

The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

How should I behave?

Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

Can I bring children?

The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

Are there any special procedures before entering?

Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to Know

  • When to visit
    Open daily, 7:30AM to 9:00PM.
  • What is the price?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional tips
    • Not recommended for children under 10.
    • It is important to stay respectful during your visit.

What People Are Saying About 9/11 Memorial

Museum was very moving. Had been waiting to see it for years.

Thank you to GetYourGuide for making it easy for me to get to see the 9/11 Memorial and Museum. I couldn't stop crying and it reminded me of the Holocaust Museum. At the same time I admired the resiliency of the survivors and my fellow New Yorkers.


What I found truly amazing....??? Was how quiet the Museum was though full of Spectators. The Memorial was truly RESPECTED by all in attendance! And, you didn't have to know a sole that was lost.... the incredible sadness brought about on that Horrific Day... brought tears to everyone!!!

Tickets emailed to me accepted easily and all very smooth and easy.

Amazing memorial with many touching memories and items. We found this space very moving

I enjoyed it! we visit all the places that were on my list

It was a good experience, I had two days only in New York, and with this trip I succeeded to visit all the most important places. The guide is special, you will not feel bored, and you will learn about the places you are visiting. Good time for taking photos, enjoying the places and be back on time. The group was small, about 9 people, I had a good time.

New York: Full-Day Tour Reviewed by Fatima, 11/24/2017

Our guide, Bob, did a very nice job of personalizing the tour.

Tour was personal and well done. The 9-11 Memorial is fitting and appropriate for what happened that day. The Museum is also very well done. A somber place, the museum gives the visitor a sense of the enormity of the buildings, the attack and the destruction of places and lives.

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