9/11 Memorial
Enter your dates to find available activities
Get Your Ticket Now

9/11 Memorial: Tours & Tickets

See all tours & things to do in 9/11 Memorial

Top Sights in New York

See all 503 tickets & tours

What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

Twin Reflecting Pools

Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

Facing Crisis: America Under Attack

This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

Survivor Tree

This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

Foundation Hall

This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

Ground Zero Museum

The museum allows you to interact with artifacts and voice clips from September 11th.

9/11 Memorial: Our Tips

When should I go?

The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

How should I behave?

Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

Can I bring children?

The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

Are there any special procedures before entering?

Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to Know

  • When to visit
    Open daily, 7:30AM to 9:00PM.
  • What is the price?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional tips

    • Not recommended for children under 10.

    • It is important to stay respectful during your visit.

What People Are Saying about 9/11 Memorial

Excellent museum but very heart wrenching.

The museum is very well done. You need a minimum of 2-3 hours to fully experience it. We found it very touching and so very sad. It takes you back to that dreadful day. An experience I won’t ever forget.

Not to be missed, very emotional experience

Have waited years to come to New York and we just had to visit Ground Zero and the 911 Museum It was an emotionally draining but unmissable experiences

Knowledgeable tour guide and incredible scenery from high above

Our tour guide was interesting, knowledgeable and told stories of 9/11 that were truly moving. The view from the observatory was remarkable especially on a beautiful day like the one we had. We were very lucky as the next day, January 4 was when the "cyclone bomb" (so distatefully named) hit New York. Negative points: (1) The tablet that was rented for $15 was an absolute waste. Not only not very informative, but there was recorded street noise that accompanied every audio comment. Very bad! (2) Finding the starting point for the tour was not easy. We had to ask for directions several times.

Professional, educational and inspirational

This was a tour by accident really. We purchased our tickets online but somehow chose a tour that was different to the one we thought we were getting. Ceaser, our guide, walked us through not just the Ground Zero Memorial but a host of interesting stories and facts of early New York City history as we made our way from Battery Park to the memorial. Fun and informative it was terrific to get a feel for the whole lower financial district.

Absolutely wonderful but line to get in is ridiculous

It is misleading to say "skip the lines". I had no idea we would have to wait over and hour in 10 degree weather. I am 70 and it was extremely hard and then to walk several hours inside the museum really took a toll on me. I think you need to let people know the lines are very long (we got there at 2PM for a 3:05 entrance and got in line and didn't get in until 3:30PM).

Things to Do near 9/11 Memorial