The guide and driver were punctual and easily located at the port gates. The drive is about one hour 40 minutes to Ho Chi Minh. The guide spoke good English and was very informative en route. The tour was adapted to our requirements and both the guide and driver went out of their way to please us. The inclusive lunch in a 24 hour noodle bar was outstanding. The top tourist attractions did not disappoint, with the war museum being the highlight for me. Sadly our purchases in the 'Made in Vietnam' shop were double billed. Although I received an SMS from my credit card confirming the transaction, there was apparently no transaction on their side and I was asked to pay cash. I later found that the transaction did go through on my credit card - some expensive coffee!

We booked this tour just one week prior to the tour date. The tour agency followed up within 24 hours and confirmed the meetup and other details. During the tour date, we were pleased that a small bus were allocated for our party of 10 pax which gave plenty of space to everyone. The guide, Lam, was very friendly and he planned the day tour with our requested point of interests and time constraint in mind. At Ben Thanh Market, he also helped us to find stalls with good pricing for us to get good bargain!