We were in a group of 25 and our guide Francesca started right on time. She was a very knowledgeable lady who passed on information with humor and a smile. It is a long tour with many steps so perhaps not for any one with trouble climbing 300 year old worn staircases! We were very pleased that we took this tour as we would have missed so much if we had guided ourselves. Bypassing the ticket office alone must have saved 45 mins. It was very emotional walking over the bridge of sighs remembering all the prisoners walking to death. Well done Francesca...you made our visit to your lovely city come to life.

Definitely buy a pass for however many days you are there as much better value for money. You can also jump on and off as much as you like. Do not buy in advance though as slightly cheaper in Venice. Although you cannot buy tickets at all the stops you are never very far from a ticket machine. Once purchased just scan your ticket each time you travel.

Our guide was very knowledgeable and we thoroughly enjoyed listening to all the information she was giving us. However it says it’s wheelchair accessible- in a way it was but you had to split up from your tour group and go to different areas to get lifts so you missed chucks of the tour as your headset went out of range. Including the bridge of sighs

Although slightly more than just buying from a ticket machine, it was reassuring that we had transport cover which included return to the bus pick-up point on the last day to get to the airport. We used the water busses to get from Venice to Lido, Burano and Murano, as well as using the bus on Lido and getting around Venice itself.

Thought this was a great value for money trip that gave us a good overview of the 3 islands. Loved Burano & Murano & enjoyed Torcello more than I was expecting. Length of time was fine. Murano glass blowing was great - kids still can’t believe he could make a horse in such a short space of time.