We were late to come pickup point, because of crowds, but text and phone call from Sabrina with first restaurant address allowed us to get to it before our group got there! Another guide and group invited us to sit and have wine with them and their guide called Anna for us! Very helpful!! When our group arrived, all were very gracious and Fun!!Anna reviewed what we’d missed!! Wonderful day!!

Although slightly more than just buying from a ticket machine, it was reassuring that we had transport cover which included return to the bus pick-up point on the last day to get to the airport. We used the water busses to get from Venice to Lido, Burano and Murano, as well as using the bus on Lido and getting around Venice itself.

Thought this was a great value for money trip that gave us a good overview of the 3 islands. Loved Burano & Murano & enjoyed Torcello more than I was expecting. Length of time was fine. Murano glass blowing was great - kids still can’t believe he could make a horse in such a short space of time.

If you buy online tickets and collect them from a machine beware that the PIN number needed to collect the tickets is not on the email. Instead you need open the pdf and the collection code is the one that runs vertically up the ticket itself. This was not clear and should be made clearer.

Very knowledgeable and interesting guide. Most of the tour was focused on the ceiling frescoes so I had a sore neck by the end. Would have liked a bit more info on the history of the buildings but I. The limited time, she did a good job!