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The Shard Wheelchair accessible
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Popular Wheelchair accessible in The Shard

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What people are saying about The Shard

Brilliant views, but security staff leave much to be desired.

The views from the Shard at night are incredible, and well worth seeing. My wife and I thoroughly enjoyed our visit. The majority of the staff were friendly and helpful. However the security staff nearly spoiled our visit by being rude, condescending and very unhelpful. I realise they have an important role, but that is no excuse to talk to people like they are common criminals. However apart from that the experience was good and I would recommend it to others.

Shard was great, wording of activity could be better

The view from the Shard was wonderful. Fairly busy, and lots of people ‘camping’ beside the windows as that’s the only way to ensure a good viewing sesh. Not sure why this packaging included the phrase ‘champagne optional’ - there’s no offer here, it’s just available to purchase at the bar with all the other beverages.

Fantastic experience offering 360° views.

Staff were very welcoming and helpful, didn't really feel the lift move, although experienced slight pressure in ears, walking out to the viewing area was a bit unnerving but very exciting, weather was good so could see for miles, it was fun trying to pick out famous landmarks. Great experience full stop.

Great experience, can strongly recommend

Superbe Organisation with allocated seats ( we were a party of 10), plenty of delicious food, and great tour along the sightseeing highlights of London in the comfort of a boat trip. Particularly good across different ages (our group from 5-85 years old).

London: Afternoon Tea Cruise on the River Thames Reviewed by Barbara, 30/12/2018

Weather on Sat' am was poor but all aspects of Shard tour were Agood.

A very good morning activity, alas weather - wet and windy and misty - could have been better. A little confused about 'optional champagne' wording on ticket, but otherwise the tour from arrival to departure was very well organised.