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The Burj Club
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What people are saying about The Burj Club

Overall rating
4.7 / 5
based on 3 reviews

The reception staff are totally incompetent.

What should have been a relaxing experience for a special occasion turned into a stressful experience. I was so upset by this. The manager was not interested in anything i had to say.I called to book an appointment and explained my friend did not know what kind of massage she was going to have, the receptionist gave me a time so when i arrived they didn't have an appointment as i had not confirmed by e-mail. Then managed to find me one as they did not know it was for two people. There was a reference number that i quoted when i called that should have informed them of name or names or amount of people who were going to arrive. I eventually got my massage but was totally stressed and did not appreciate my experience. I am a frequent visitor to Dubai and have never encountered an experience like this any time i have been for a spa treatment before. The manager was just not interested.

Dubai: 1-Hour Treatment at The Burj Club Spa Reviewed by

nice atmosphere, good meal, special evening

- the food was awesome and enough (especially if you choose the soup) - I couldn't finish my all 3 dishes - the location was really nice: the tables were on a terrace with pool and some pyramids with fire (for heating) and you could see very nice The Burj Khalifa and the fontains - if your table was on that direction or if you walk to see them - the staff was very polite (they can also take photos if you ask them) - the ticket does not include skip-the-line, but we were at almost 8:00 p.m. and at that hour the queue was small (we were also at 4 p.m. with skip-the-line ticket and at that hour the queue was really big), so depends on the chosen time - the only minus of this reservation was the way to find the restaurant: no clue, no person who can help us, so first time we thought it was another restaurant

Burj Khalifa 124 & Lunch or Dinner at Rooftop, The Burj Club Reviewed by

Unbelievable views topped off by great dining experience

Arrived for a 1pm pre arranged experiance and queued for approximatley 30 to 40 minutes in various queues before getting in the lift to go up to the 124th floor in 60 seconds! The views were magnificent and the camera shutter was on full click mode. After about 30 minutes on the floor ( no time restriction) we decided to descend to the 3 floor for the 3 course lunch and were met by a lady who escorted us through the corridors to the roof top open air resteraurant, which is actually on the 4th floor. The meal and service was 1st class having chosen from the menus, and the location and ambience were perfect with excellent views and a relaxed atmosphere. The food was outstanding and I would definetly recommend this extra to the Khalifa visit.

Impressive visit to Burj Khalifa ends with a tasty experience

We had booked the tour to Burj Khalifa from 2 pm. We had a look the Dubai Mall before that time, which was good as all distances are quite far due to the dimensions of the Location. So it is better to come some time before and Exchange the vouchers already then. It is a phantastic experience to visit the Building, and it was also very nice that we could have an early dinner and see the dancing fountaines from the Terrasse of the Restaurant. Wine is served after 6.30, and the good one is high-priced. The staff was very professional, especially the staff head Nabil and the Young multi-Lingual Dinara. They all tried their best to fulfill the wishes of the customer.

Great way to spend an afternoon in Dubai

The ticket exchange was confusing, but otherwise the Burj Khalifa and the accompanying meal was great. I asked three different staff at the Burj and got three different answers as to where the Will Call Centre was so that wasted about 40 minutes of my time. But otherwise, the whole thing was a cool experiennce as you get to see all of Dubai. Also, the lunch was great. The food and the service was good and I particularly liked the fact that they included a bottle of water which I felt was very thoughtful.

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