Captain Jack's Fun Cruise

The experience was really good and catered for children and adults. Entertainment was thoroughly enjoyed. There was a photographer in the boat, however purchasing photos took a long time. I would suggest they had someone else supporting with printing/selecting photos. Also the hotel did not provide breakfast. I checked with them the day before and they said the Tui rep would let them have numbers. Luckily we had taken snacks for the kids as lunch wasn't served in the boat until after 12pm.

Completely frustrated and disappointed with the morning service, no rep to guide us. Was told to be ready and waiting for 7.30, hotel advised Tui rep would advise them of how many people would need breakfast and also provide snacks safe to say us and our 2 children (8 and 2) was left starving until the boat served lunch! Paid good money for a service via Tui and we definitely did not receive that! Hotel does not serve breakfast until 7.30 and as we were required to get on the coach we couldn’t!