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What people are saying about Bali

Overall rating

4.2 / 5

based on 19 reviews

Great service

The staff communicated extremely well from booking until we reached the airport keeping us updated with information. We had my 80 year old mother staying in Bali with us but she was returning before us so we wanted to ensure she was able to negotiate the immigration and customs procedure easily. Novian and the team looked after her exceptionally well and we were very relieved when they reported that she had boarded the plane and was on her way. Would use this service again without hesitation.

Everything went well. The guy was waiting for us at the bridge where we went out from the plane, he led us through priority passport control, helped us with our bags which were quickly delivered from the aircraft, he assisted us also at the customs and helped us to find our driver.

Very good English speaking representative and helped me every step of the way from the moment I landed with a sign with my name in it.this service gets two thumbs up keep up the good work

Very friendly and helpful, while waiting for your luggage you were even taken to a small lounge - I didn't have to worry about finding the driver either

I would book again, very friendly staff, very helpful